FAQ's

Will a Travall pet barrier from a similar size car fit my car?

... No, Travall pet barriers are designed to fit each specific vehicle make and model and are not interchangeable with other vehicles of a similar size or type.

Are Travall pet barriers available in a black finish?

... No, all Travall pet barriers are finished in a tough and durable dark grey nylon powder coated finish. We find that this colour complements the majority of vehicle interiors.

My car is fitted with curtain air bags. Will the installation of a Travall pet barrier obstruct the air bags in the event of an accident?

... No, all Travall pet barriers are carefully designed so as not to hinder or obstruct air bag deployment in the event of a collision.

Will you give me a discount if I purchase more than one item?

... Yes, Travall Packs offer great savings on multiple items purchased from Travall.

My vehicle is fitted with a moon roof. Will a Travall pet barrier still fit correctly?

... Wherever possible Travall try to develop pet barriers to fit both non-moon roof and moon roof vehicles. Vehicles fitted with a moon roof generally have a lower roof lining to incorporate the moon roof mechanism leading to fitting problems with some applications. Please read the product listings thoroughly and if in doubt check compatibility with our technical team.

I have misplaced some parts from my Travall pet barrier fitting kit. Is it possible to order the parts required?

... Yes, we can supply parts to order. Please contact our sales team for a quote on +44 (0) 1332 387630.

I am looking to purchase a Travall pet barrier but there are two different vehicles shown for my model year, how do I choose?

... Sometimes vehicle manufacturers continue to sell old stock of the outgoing model alongside a brand new model which can become confusing for customers looking for vehicle specific accessories such as Travall's pet barriers. Look carefully at the photographs of the vehicles on our site, and if you still can't decide, please email a photograph of the vehicle (preferably front and rear views) to info@travall.us Our technical team will then be able to help you choose the right accessories for your vehicle.

I live in Hawaii. Is it possible to get a Travall pet barrier shipped to me?

... Yes, Travall offer international shipping. Please complete the customer registration process and add the required product to the cart. You will then be given a list of the shipping options available to your location.

Where are Travall pet barriers and dividers made?

... Travall pet barriers are designed and manufactured in the city of Derby, right in the heart of the United Kingdom.

Will a Travall divider fit with another brand of pet barrier?

… No, Travall dividers are only compatible with Travall pet barriers and are not designed to be used with any other manufacturer’s product.

How do I track my Travall order?

Orders can be tracked online at the following url…

DHL dhl.com

Do I need to sign for my order?

… Yes, a signature is required at point of delivery.

Do you deliver to MPS and PO Box addresses?

… Unfortunately, Travall are unable to deliver to MPS and PO Box addresses.

Product fitting guides

... Product fitting guides are available as a PDF download on each product page. Printed fitting guides are also included with each product purchased detailing step by step installation instructions.

I am having problems fitting a Travall pet barrier into my car, what should I do?

... If you are experiencing problems with fitting a Travall product or are unsure about a particular point in the fitting guide, please contact us by email detailing the order number, product number and the nature of the problem. Digital photographs are always useful to highlight specific problems with product installation and help our Travall quality team resolve problems quickly and effectively.

United Kingdom VAT (Value Added Tax)
This is a commercial website which charges UK VAT at 20%. This web site is not intended for whole sale customers therefore all customers purchasing products on our website will be charged 20% VAT and must agree to our terms and conditions. VAT registered EU customers may apply to become a distributor or, for individual transactions, will be required to disclose their VAT number and pay through the registered business bank account or business credit card.  Non EU customers will not be charged VAT as they are liable for any taxes and duties that are payable in accordance with applicable country laws.